Scenarios

This chapter describes some example scenarios where the use of MARS is involved.

Parties involved

The following parties play a part in one of the scenarios below.

  • Future Software is a software company that develops customized software systems for customers in the packaging industry. Future Software supplies services for both Dunder Mifflin Prepress, a company that provides prepress services for label printers and Wernham Hogg Labels, a label printer.
  • Rick is a support engineer who works for Future Software. He helps customers when they have questions or problems. One of his main tasks is setting up customized workflows and pages for customers. He mainly works in his office at Future Software and does not visit customers. Rick has a CLOUDFLOW license with customer code BE-RICK.
  • Maggie is also a support engineer at Future Software. Her main task is to prepare and to go to the customer's site to do CLOUDFLOW installations and to setup customized workflows and HTML pages. Maggie has a CLOUDFLOW license with customer code BE-MAGGIE.
  • Daryl is a software engineer who also works for Future Software. Daryl writes and edits the software tools that are developed by Future Software. He does not have any contact with customers. Daryl has a CLOUDFLOW license with customer code BE-DARYL.
Dunder Mifflin Prepress
  • Dunder Mifflin Prepress is a company that provides prepress services for label printers. Dunder Mifflin Prepress is a customer of Future Software and supplies services for Wernham Hogg Labels, a label printer. Dunder Mifflin Prepress has a CLOUDFLOW license with customer code BE-DMPPR.
  • Judith is a project manager at Dunder Mifflin Prepress. She uses CLOUDFLOW to submit jobs via KIOSK. Her experience with creating and maintaining workflows in CLOUDFLOW is limited.
  • Glenn is an IT responsible at Dunder Mifflin Prepress. He does not use CLOUDFLOW himself for his job but he knows very well how to create, edit and maintain all the CLOUDFLOW workflows at Wernham Hogg Prepress.
Wernham Hogg Labels
  • Wernham Hogg Labels is a label printer. They design, prepare and print labels for the packaging industry. Wernham Hogg Labels is a customer of both Future Software and Dunder Mifflin Prepress. Wernham Hogg Labels has a CLOUDFLOW license with customer code BE-WHL.
  • Carl is a prepress operator at Wernham Hogg Labels. His job is to prepare for print the labels that were designed by her colleague designers in PACKZ . When the label is ready for print, he saves the label in the CLOUDFLOW File store. Carl does not have any knowledge of CLOUDFLOW.
  • Lori is the prepress and CLOUDFLOW responsible at Wernham Hogg Labels. Among other things, she needs to approve all labels that were prepared by Carl. Only after her approval, the labels can be sent to the press. Lori only has knowledge of CLOUDFLOW and MARS.